Who it’s for
- Case managers needing a wheelchair discharge transportation option
- Families coordinating same-day release
- Patients who can sit safely in a wheelchair
Service
Hospital Discharge Transport
Wheelchair-ready discharge support with planned pickup windows and facility contact coordination.
What’s included
- Planned pickup windows when booked
- Wait policy stated before arrival
- Facility check-in communication
- No stretcher or clinical monitoring
How booking works
- Call with facility, room or unit contact, and mobility status
- We confirm ETA and wait terms
- Driver checks in with the unit
- Passenger is secured and transported home or to the next facility
Discharge timing can change
- Hospitals may need extra time for medications, paperwork, equipment, or final clearance
- Open-ended discharge timing is quoted differently than a fixed appointment pickup
- A room, unit, or case-management contact helps prevent missed communication
Destination readiness
- Confirm that someone can receive the passenger at home, assisted living, rehab, or the next facility
- Share gate codes, building access, elevator details, or stairs before dispatch
- If the passenger cannot sit safely in a wheelchair, a different level of transportation is required
Questions
What if the patient cannot sit safely in a wheelchair?
Lakemont does not offer stretcher or ambulance service. If the patient cannot sit in a wheelchair, another licensed provider is required.